Does this ring a bell ? One of the clients you referred to us calls us, after hours, in a panic because their music system went down and they have party guests arriving at seven o’clock .. ahhhh ! It was working just a few minutes prior .. WTF ? The thing is, this scenario is becoming all too familiar as the systems we implement increasingly rely on streaming music services like Spotify or Pandora.
When something stops working, where do you point the finger ?, is it the music service that went down ? .. is it the wireless coverage that’s acting up ? .. or has the equipment actually failed ?, and most importantly, how do we get it fixed in time for the party ?
TAGS: home automation | Home theater